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Website and enquiry terms

Browsing conservatoryliverpool.co.uk, or sending an enquiry through it, means you're accepting the terms set out below. The site is run by Liverpool Conservatory roof replacement to a warm roof, and what follows explains what we offer, what we don't, and where our responsibility begins and ends.

The job this website does

conservatory roof replacement to a warm roof We don't inspect roofs, carry out replacements, or employ anyone who does; our part ends once your enquiry has reached the specialist covering your area.

Not a report on your conservatory

conservatory roof replacement to a warm roof The pages here are written for anyone trying to understand the problem in general terms; they say nothing about your particular conservatory. Treat them as background reading, not as a survey, a report, or advice you can rely on instead of having someone look at the roof.

After you submit the form

There's no charge for sending an enquiry, and doing so doesn't put you under any obligation to us or create a contract between us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. From that point, any inspection, quotation or work is a matter between you and the specialist, governed by whatever terms they set out, and nothing stops you asking other firms for quotes of your own.

Responsibility for the work itself

Once a specialist has your enquiry, they're responsible for their own survey, advice, pricing, workmanship and any guarantee attached to the job. If a problem comes up with the work, take it up with them in the first instance, though we'd still like to know.

Content we can't guarantee

We put care into what's published here and would like it to stay available and correct, but we can't guarantee either. Pages may be altered, withdrawn or taken offline without notice.

The boundaries of our liability

As far as the law permits, we accept no liability to you for loss connected with your use of this site. That doesn't touch death or personal injury caused by our negligence, fraud on our part, or anything else the law doesn't allow us to limit. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

Updates we might make

These terms might be rewritten in future. Whichever version is live on this page at the time applies, though changing them won't alter anything about an enquiry you've already sent.

Which courts and which law

The law governing these terms is the law of the place where we're established. If you're a consumer, you keep the right to bring a claim in the courts where you live.

If something's not right

Questions or complaints both go through the contact page. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.